Terms & conditions

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Terms & Conditions

Vale Irrigation – Standard Conditions of Sale

1. Definitions

In these conditions, the following definitions shall apply:

Applicable Laws: means all applicable laws, legislation, statutory instruments, regulations and governmental guidance having binding force whether local or national.   

Bribery Laws: means the Bribery Act 2010 and all Applicable Laws in connection with bribery or anti-corruption.

Customer: means the person who buys or agrees to buy the Goods and/or services from the supplier.   

Conditions: means the terms and conditions of sale set out in this contract and any special terms and conditions agreed in writing by the supplier.   

Contract: means the agreement between the supplier and the customer for the sale and purchase of the Goods and/or services incorporating these Conditions and the Order.

Delivery Date: means the date specified by the supplier when the Goods are to be delivered.

Goods: means the individual products which the customer agrees to buy from the supplier

Quotation: means a writing quotation of the goods and/or service by the supplier outline the customer request.

Service: Any service provided by the supplier to the customer

Order: A request from the buyer to purchase goods, services or both.

Sales Order Confirmation: the written confirmation of the order by supplier to the customer.

Price: means the price for the Goods excluding carriage, packing, insurance and VAT.

Supplier: means Vale Irrigation Limited, a private limited company incorporated in England and Wales with company number 14546866 and whose registered office is Unit 3, Herby Lodge, Blackminster Business Park, Evesham, Worcestershire, WR11 7RE.

2. The Contract

2.1 These Conditions shall apply to all contracts for the sale of Goods and/or services by the supplier to the customer to the exclusion of all other terms and conditions including any terms and conditions which the customer may purport to apply under any purchase order, confirmation of order or similar document.   

2.2 Subject to clause 2.3, all orders for Goods and/or service shall be placed in writing (whether by order form, email or other electronic means) and shall be deemed to be an offer by the customer to purchase Goods and/or services pursuant to these Conditions.

2.3 Whilst it is the preference that orders are placed in writing, the supplier may, at its discretion, accept confirmation of a written quotation or order placed verbally.

2.4 The supplier may accept or reject an order at its discretion. An order shall not be accepted, and no binding obligation to supply any Goods and/or service shall arise, until the earlier of: 

2.4.1 The suppliers written acceptance of the Order by a Sales order confirmation (including by email or other electronic means); or

2.4.2 The supplier dispatching the Goods; or

2.4.3 The supplier commencing installation service

2.5 Acceptance of the Goods and/or services supplied shall be deemed conclusive evidence of the customer acceptance of these Conditions.

2.6 Any variation to these Conditions (including any special terms and conditions agreed) shall be inapplicable unless agreed in writing by the supplier.   

2.7 The supplier may issue quotations to the customer from time to time. Quotations are invitations to treat only. They are not an offer to supply the goods and are incapable of being accepted by the customer. All quotations are valid for a period of 30 days from the date of issue.   

2.8 Any samples, drawings, descriptive matter, or advertising produced by the supplier and any descriptions or illustrations contained in the supplier catalogues, website or brochures in connection with the goods are produced for the sole purpose of giving an approximate idea of the Goods described in them. They shall not form part of the contract or have any contractual force.

3. The Goods and Service 

3.1 The goods shall be manufactured and supplied in accordance with the description contained in the supplier specification for the goods and manufactured in accordance with all applicable or international standards which relate specifically to the Goods.

3.2 The supplier reserves the right to amend the goods specification if any changes are made by the manufacturer of the goods or as required by applicable statutory or regulatory requirements. 

3.4 The Goods and/or service shall be supplied in accordance with the quotation given to the customer, any modifications to quotation should be confirmed in writing between the supplier and customer.

3.5 The customer is hereby notified that there is no guarantee regarding the quantity or quality of water that may be obtained from any new boreholes offered, and that the supplier makes no representations or warranties whatsoever in this regard.

3.6 The supplier warrants to the customer that the service will be provided using reasonable care and skill.

4. System Design

4.1 The goods are supplied as individual products. Whilst the supplier may provide general technical advice in relation to the goods, the supplier gives no warranty that the goods or any proposed systems incorporating such goods are suitable for the final operating environment proposed by the customer.

4.2 The customer must satisfy itself, or take appropriate professional advice, to ensure that the end system incorporating the goods performs to the customer requirements. 

The customer acknowledges that it has greater knowledge of its own requirements and shall rely on its own skill and judgement in evaluating the suitability of the goods for the proposed end purpose.

4.3 Any drawings or designs in respect of systems provided by the supplier are for the sole purpose of giving approximate descriptions of the goods in their operating environment and cannot be relied upon by the customer. The supplier offers no guarantee that such designs are error free or suitable for the customer requirements.

5. Price

5.1 The Price of the Goods and/or service shall be the supplier quoted price which shall be binding on the supplier provided that the customer places an order for the Goods and/or service within 30 days of the price quotation.

5.2 The supplier may by giving notice to the customer at any time up to 7 days before delivery, increasing the price of the goods to reflect any increase in the cost to the customer which is due to any increased cost of labour, materials and other manufacturing costs of the goods provided that the customer may cancel this contract within 3 days of any such notice from the supplier.   

5.3 The Price is exclusive of: 

5.3.1 VAT which shall be due at the rate ruling of the date of VAT invoice.

5.3.2 packaging, delivery, insurance, shipping carriage, and all other related charges which shall be charged in addition at the supplier standard rates.

6. Delivery of Goods

6.1 Order Processing: The supplier will make every effort to process and fulfil orders promptly and efficiently. Orders are typically processed and despatched same day of ordering if ordered before 12pm, subject to product availability and any customisation requirements. 

6.2 The supplier shall deliver goods to the location set out on the order or such other location as parties may agree (Delivery Location) at any time the supplier notifies the buyer that the goods are ready.

6.3 The supplier may deliver the goods by separate instalments. Any delay of defect in an instalment shall not entitle the customer to cancel any other instalment.

6.4 Any dates for delivery of the goods are approximate only, and the time of delivery is not of the essence. The supplier shall not be liable for any delay in delivery of the goods that is caused by a Force Majeure Event or the customer failure to provide the supplier with adequate delivery instructions or any other instructions that are relevant the supply of the goods.

6.5 If the supplier fails to deliver the goods, its liability shall be limited to the costs and expenses incurred by the customer in obtaining replacement goods of similar description and quality in the cheapest market available, less the price of the goods. The supplier shall have no liability for any failure to deliver the goods to the extent that such failure caused by a Force Majeure Event the customer failure to provide the supplier with adequate delivery instructions for the goods or any relevant instruction related to the supply of goods.

6.6 If the customer fails to accept or take delivery of the Goods within 14 days of the supplier notifying the customer that the goods are ready, then except where such failure or delay is caused by a Force Majeure Event or by the supplier failure to comply with its obligation under the contract in respect of the Goods: 

6.6.1 delivery of the goods shall be deemed to have been completed at 9.00am 14 days following the day on which the supplier notified the customer that the Goods were ready; and

6.6.2 The supplier shall store the goods until delivery takes place and charge the customer for all related costs and expenses (Including insurance).

6.7 The customer shall not be entitled to reject the goods if the supplier delivers up to and including 5 per cent more or less then the quantity of goods ordered, but pro-rata adjustment shall be made to the order invoice on receipt of notice from the buyer that the wrong quantity of Goods was delivered.

6.8 If the supplier agrees to the return of any goods by the customer for any reason within 14 days of delivery date in the case of defective goods, the customer shall be required to pay a restocking charge 15% of the price of the Goods or a minimum handling charge of £10 whichever is higher.

7. Inspection of Goods

7.1 The customer is under a duty to inspect the goods on delivery to satisfy itself that the goods are in compliance with the Contract. In particular, the customer shall on delivery, and before signing the delivery note, check that the number of items received is correct and that the boxes have not been damaged in transit. 

7.2 For the purposes of clause 7.1, Goods shall not conform to the Contract if there is any shortage in quantity specified in the order or failure to comply with the warranty conditions set out in clause 9.1 of these Conditions. 

7.3 The customer shall be entitled to reject and return any goods if there is a shortage in quantity specified in the Order providing it notifies the supplier of the same within 5 business days of delivery providing that it complies with the supplier return and authorisation procedure. 

7.4 For the avoidance of doubt, the customer will be deemed to have accepted the goods if it fails to notify the supplier of the shortage within 5 business days of the date of delivery and reject the Goods. In such circumstances, the supplier shall have no further liability in respect of the shortage.

8. Loss or Damage in Transit:
8.1 Inspection Upon Receipt: Upon receiving a shipment from the supplier, customer are responsible for promptly inspecting all packages for any visible damage, discrepancies, or missing items. Any issues should be noted on the delivery receipt or reported to the company as soon as possible.
8.2 Claims for Loss or Damage: In the event of loss or damage to products during transit, customers must adhere to the following procedures: 

8.2.1 Notification: Notify the supplier of the loss or damage within 5 days from the date of delivery. Notification should be made in writing and include details of the damage, photographs (if applicable), and the order or invoice number.

8.2.2 Preservation of Evidence: Preserve all packaging materials and damaged items, as they may be required for inspection or claim processing. Failure to retain these materials may affect the ability to process claims.

8.2.3 Claim Submission: Customer may be required to complete a claim form provided by the supplier. This form should include all relevant information and documentation related to the loss or damage.

8.3 Investigation and Resolution: The supplier will initiate an investigation into the reported loss or damage. The investigation may involve coordination with shipping carriers, insurers, and relevant parties. The supplier will make reasonable efforts to resolve the issue in a timely manner.
8.4 Replacement or Refund: If the investigation confirms that the loss or damage occurred during transit and is covered by insurance or applicable policies, The supplier may, at its discretion, offer a replacement of the damaged products or provide a refund for the purchase price, including any shipping charges.
8.5 Limitation of Liability: The supplier is not liable for losses or damages that occur during transit beyond its control. Customers’ are encouraged to consider purchasing additional insurance or protection for high-value items if available and deemed necessary.
8.6 Customer Cooperation: Customers are expected to cooperate fully with the supplier during the investigation process, which may include providing additional information, documentation, or affidavits as needed.
8.7 Exclusions: Loss or damage caused by customer mishandling, misuse, or failure to follow product instructions is not covered under this section. Customers are also responsible for compliance with any specific shipping or delivery instructions provided by the company.

9. Returns
9.1 Return Policy: The supplier is committed to customer satisfaction. If you are not completely satisfied with a product purchased from us, you may be eligible to return the product, subject to the terms and conditions outlined in this section.
9.2 Eligibility for Returns: To be eligible for a return, a product must meet the following criterial:

9.2.1 The product must be returned within the specified return period, which is typically 30 days from the date of delivery, unless otherwise stated.

9.3.2 The product must be in its original condition, unused, and in its original packaging.

9.3 Return Process: To initiate a return, customers must follow these steps:

9.3.1 The Supplier Customer Service: Notify our customer service team of your intention to return the product. You will be provided with instructions and returns paperwork, which must be included with the returned product.

9.3.2 Package the Product: Safely package the product in its original packaging, including all components and accessories, and include the returns paperwork. 

9.3.3 Shipping: The customer is responsible for the cost of return shipping. We recommend using a trackable and insured shipping method to ensure the safe return of the product.

9.4 Refund or Replacement: The supplier offers the option of a refund or replacement, depending on the circumstances:

9.4.1 Refund: If eligible, customers can choose to receive a refund for the purchase price of the product. Refunds will be processed within 30 business days after the returned product is received and inspected.

9.4.2 Replacement: If the product is found to be defective or damaged, the supplier may offer a replacement product of the same or similar kind. Replacement products will be shipped once the returned product is received and inspected.

9.5 Exclusions: The following products or conditions are typically excluded from our return policy:

9.5.1 Products that have been used, altered, or damaged by the customer.

9.5.2 Products that are not in their original condition, including damaged packaging.

9.5.3 Customised or made-to-order products, which may not be eligible for return unless they are found to be defective or damaged.

9.6 Restocking Fees: In some cases, the supplier may charge a restocking fee for the return of certain products. Any such fees will be communicated to customers at the time of initiating the return.
9.7 Consumer Rights: These return terms and conditions do not diminish or restrict any statutory rights or consumer protections that may be available to customers under applicable laws and regulations.

10. Warranties

10.1 The supplier shall provide a warranty or where the goods are manufactured by a third party shall pass on the benefit of the manufactures warranty, that on the delivery and for a period of 12 months from the date of delivery or such period as provided for in the manufacturers’ warranty (Warranty period), the goods shall:

10.1.1 conform in all material respects with their description and the goods specification;

10.1.2 be free from material defects in design, material, and workmanship

10.2 Subject to clause 10.3, if

10.2.1 the customer gives notice in writing during the warranty period within a reasonable time of discovery that some or all of the goods do not comply with the warranty set out in clause 10.1;

10.2.2The supplier is given a reasonable opportunity of examining such goods; and

10.2.3 The customer (if asked to do so by the supplier) returns such goods to the supplier place of business at customer cost, the supplier shall, at its option, repair or replace the defective goods, or refund the price of the defective goods in full.

10.3 The supplier shall not be liable for goods’ failure to comply with warranty in clause 10.1 if:

10.3.1 The customer makes any further use of such goods after giving a notice in accordance with clause 10.2;

10.3.2 The defect arises because the customer failed to follow the supplier’s/manufacturers oral or written instructions as to the storage, installation, commissioning, use or maintenance of the goods or (if there are none) good trade practice;

10.3.3 The customer alters or repairs such goods without the written consent of the supplier;

10.3.4 The defect arises as result of fair wear and tear, wilful damage, negligence, or abnormal working conditions;

10.3.5 The Goods differ from goods specification as a result of changes made to ensure they comply with applicable statutory or regulatory standards.

10.4 Except as provided in the clause 10 the supplier shall have no liability to the customer in respect of the goods’ failure to comply with the warranty set out in clause 10.1

10.5 The terms of the conditions shall apply to any repaired or replacement goods supplied by the supplier under clause 10.2.

11. Carriage Terms

11.1 Carriage Charges: Shipping and handling charges, if applicable, will be clearly communicated to the customer during the order process. These charges are based on factors such as package weight, size, destination, and the chosen delivery method.

11.2 Carriage costs given to customer on a quotation will only be an estimate and would need to be confirm with supplier at time of ordering.

12. Charges and Payment

12.1 The supplier shall invoice the customer for the goods and/or service, partially or in full, at any time following acceptance of the order.

12.2 Payment of the price and VAT shall be due by the last business day of the month following the month in which the invoice is issued unless otherwise agreed in writing and irrespective of delivery. The supplier shall not be bound to deliver the goods until the customer has paid all outstanding monies owed to the supplier. Time for payment shall be of the essence.

12.3 If the customer fails to pay the price for the goods on the due date, then without Prejudice to any of the supplier other rights, the supplier may; 

12.3.1 suspend or cancel deliveries of any goods due to the customer; and/or

12.3.2 appropriate any payment made by the customer to such of the Goods and /or service (or goods supplied under any other contract or order with the customer) as the supplier may in its sole discretion think fit.   

12.4 Interest on overdue invoices shall accrue from the date when payment becomes due from day to day until the date of payment at a rate of 8% above Monzo Bank base rate from time to time in force and shall accrue at such a rate after as well as before any judgement.   

12.5 The customer shall not be entitled to assert any set-off or counterclaim against the supplier in order to justify withholding payment of any amount due to the supplier in whole or in part.

13. Terms of Payment
13.1 Payment Methods: The supplier accepts various methods of payment, including but not limited to credit cards, electronic funds transfer (EFT), or other agreed-upon methods. Payment details will be provided upon order confirmation.

13.2 Payment Due Date: Payment is due in full upon receipt of invoice, unless otherwise specified in writing. For approved credit accounts, payment terms may be negotiated and will be specified on invoices.

13.3 Late Payments: In the event of late payment, the supplier reserves the right to impose late fees and interest charges in accordance with applicable laws and regulations. Late payment may also result in the suspension of delivery of products or services until outstanding payments are received.
13.4 Overdue Accounts: Accounts that remain unpaid for an extended period may be subject to collection efforts, which may include engaging a collection agency or pursuing legal action to recover outstanding debts. Any associated collection costs and legal fees will be the responsibility of the customer.
13.5 Billing Disputes: If a customer believes there is an error or discrepancy in an invoice, they must notify the company in writing within 30 days of the invoice date. Failure to report billing disputes within this timeframe will be considered as an acknowledgment of the invoice's accuracy.
13.6 Credit Terms: The supplier may extend credit to customers based on creditworthiness and established credit agreements. Any approved credit terms will be documented in writing and are subject to periodic review.
13.7 Currency: All payments must be made in the currency specified by the supplier. Currency conversion fees, if applicable, are the responsibility of the customer.
13.8 Refunds: Refunds, if applicable, will be issued in accordance with our refund policy, which may vary depending on the nature of the products or services. The company reserves the right to determine refund eligibility on a case-by-case basis.
13.9 Payment Security: The supplier takes the security of payment information seriously. Credit card information and other sensitive payment details are processed securely and in compliance with industry standards.

14. Limitation on Liability 

14.1 In the event of any breach of this Contract by the supplier (regardless of whether such liability arises in tort, contract or in any other way and whether or not caused by negligence or misrepresentation) the remedies of the customer shall be limited to damages as set out in this clause 14. 

14.2 Subject to clause 14.5, the supplier total liability shall not exceed the Price paid by the customer for the Goods in question. 

14.3 Subject to clause 14.5, the supplier shall not be liable for consequential, indirect or special losses. 

14.4 Subject to clause 14.5, the supplier shall not be liable for any of the following (whether direct or indirect): 

14.4.1 loss of profit;
14.4.2 loss of data;
14.4.3 loss of use;
14.4.4 loss of production or damage to crops; 

14.4.5 loss of contract; 

14.4.6 loss of opportunity;
14.4.7 loss of savings, discount or rebate (whether actual or anticipated); or 14.4.8 harm to reputation or loss of goodwill. 

14.5 Notwithstanding any other provision of these Conditions, the liability of the parties shall not be limited in any way in respect of the following:

14.5.1 death or personal injury caused by negligence;

14.5.2 fraud or fraudulent misrepresentation;

14.5.3 any other losses which cannot be excluded or limited by Applicable Law;

14.6 In the event that the customer declines to accept the goods in breach of this Contract the customer shall pay to the supplier as and by way of agreed liquidated damages an amount equal to the price of the goods less the net proceeds received by the supplier on reselling the goods after deducting the costs and expenses of resale. 

15. Entire agreement 

15.1 The parties agree that the contract and any documents entered into pursuant to it constitutes the entire agreement between them and supersedes all previous agreements, understandings and arrangements between them, whether in writing or oral in respect of its subject matter. 

15.2 Each party acknowledges that it has not entered into the contract or any documents entered into pursuant to it in reliance on, and shall have no remedies in respect of, any representation or warranty that is not expressly set out in these Conditions. No party shall have any claim for innocent or negligent misrepresentation on the basis of any statement in these Conditions. 

15.3 Nothing in these Conditions purports to limit or exclude any liability for fraud 

16. No partnership or agency 

16.1 The parties are independent persons and are not partners, principal and agent or employer and employee and the contract does not establish any joint venture, trust, fiduciary or other relationship between them, other than the contractual relationship expressly provided for in it. None of the parties shall have, nor shall represent that they have, any authority to make any commitments on the other party’s behalf. 

17. Cumulative remedies 

17.1 The rights and remedies provided in the Contract for the supplier only are cumulative and not exclusive of any rights and remedies provided by law. 

18. Equitable relief 

18.1 The customer recognises that any breach or threatened breach of the contract may cause the supplier irreparable harm for which damages may not be an adequate remedy. Accordingly, in addition to any other remedies and damages available to the supplier, the customer acknowledges and agrees that the supplier is entitled to the remedies of specific performance, injunction and other equitable relief without proof of special damages. 

19. Governing law and jurisdiction 

19.1 This contract and any dispute or claim arising out of, or in connection with, it, its subject matter or formation (including non-contractual disputes or claims) shall be governed by, and construed in accordance with, the laws of England and Wales.

19.2 The parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of, or in connection with, these Contract, its subject matter or formation (including non-contractual disputes or claims). 

20. Title and Risk
20.1 Title Transfer: Title to the products purchased from the supplier will pass to the customer upon full payment for the products, including any applicable VAT, taxes, fees, and shipping charges. Until such payment is received and cleared, the supplier retains ownership of the products.
20.2 Risk of Loss or Damage: The risk of loss or damage to the products passes from the supplier to the customer upon delivery of the products to the specified delivery address. This includes delivery to the customer's premises, a designated third-party location, or a carrier for onward transportation.
20.3 Customer Responsibilities: Customers are responsible for promptly inspecting products upon receipt and reporting any loss or damage in accordance with the "delivery of goods" section of these terms and conditions. Failure to do so may affect the ability to process claims.
20.4 Force Majeure: The company is not liable for delays, losses, or damages resulting from events beyond its control, including but not limited to acts of nature, acts of government, labour disputes, or other force majeure events.

21. Liability
21.1 Limitation of Liability: The supplier strives to provide high-quality products and services. However, to the fullest extent permitted by law, we disclaim any liability for damages, losses, or claims arising from the use of our products or services, including but not limited to direct, indirect, incidental, consequential, or punitive damages.
21.2 Product Performance: The supplier does not guarantee specific outcomes or results from the use of our products and/or services. The performance of irrigation systems, products, or equipment may vary based on factors beyond our control, including environmental conditions, maintenance, and user operation.
21.3 Product Information: We make every effort to provide accurate and up-to-date information about our products and services. However, the supplier is not liable for any errors or omissions in product descriptions, specifications, or pricing. Customers are encouraged to verify product details before making a purchase.
21.4 Warranties: Any warranties provided by the supplier for products and/or services are subject to the terms and conditions specified in separate warranty documents or agreements. Customers should refer to the applicable warranty documentation for details on warranty coverage, limitations, and claim procedures.

21.5 Customer Responsibilities: Customers are responsible for the proper installation, use, and maintenance of products and equipment purchased from the supplier. Failure to follow product instructions or industry best practices may result in damage, injury, or other liabilities, for which the supplier is not responsible.
21.6 Statutory Rights: Nothing in these terms and conditions shall limit or exclude any statutory rights or consumer protections that may be available to customers under applicable laws and regulations.

22. Law

22.1 These conditions and each contract made shall be governed by English Law for all purposes.

23. Force Majeure 

23.1 For the purpose of this contract, FORCE MAJEURE EVENT means any event beyond the reasonable control of the supplier.

23.2 The supplier shall not be liable to the customer as a result of any delay or failure to perform its obligations under the contract as a result of any Force Majeure Event.

24 Set Off 

24.1 Notwithstanding anything contained or implied in this contract the supplier may set off against any money which would otherwise be owing by the supplier to the customer under or pursuant to the Contract or until the customer has paid, satisfied or discharged all monies, debts or other liabilities due or owing to the supplier. All payments made by the customer under the Contract it shall be made in full without any set-off or counter claim whatever. 

25 Anti-bribery 

25.1 For the purposes of this clause 25 the expressions ‘adequate procedures’ and ‘associated with’ shall be construed in accordance with the Bribery Act 2010 and legislation or guidance published under it. 

25.2 Each party shall comply with applicable Bribery Laws including ensuring that it has in place adequate procedures to prevent bribery and [use all reasonable endeavours to ensure that:

25.2.1 all of its personnel;

25.2.2 all others associated with it; and
25.2.3 all of its subcontractors;
25.2.4 involved in performing the contract so comply. 

25.3 Without limitation to clause 25.2, neither party shall make or receive any bribe (which term shall be construed in accordance with the Bribery Act 2010) or other improper payment or advantage or allow any such bribe or improper payment or advantage to be made or received on its behalf, either in the United Kingdom or elsewhere and shall implement and maintain adequate procedures to ensure that such bribes or improper payments or advantages are not made or received directly or indirectly on its behalf. 

25.4 The customer shall immediately notify the supplier as soon as it becomes aware of a breach by the customer of any of the requirements in this clause 25. 

26. General

26.1 Marketing: The supplier reserves the right to create marketing related material including, but not limited to, case studies, mailshots, e-shots; testimonials and promotional editorials based on any and all sales to the Customer, subject to the approval of the customer.

26.2 Notices: any notices required to be given for the purpose of this contact MUST be given in writing and sent by first class post or email.

26.3 Third Parties: a person wo is not a party to the contract shall not have any rights to enforce its terms.

26.4 Mediation: In the event of any dispute arising under a contract the parties shall use all reasonable endeavours to resolve any dispute and shall consider but not be obliged to use appropriate ADR i.e mediation in advance of the issue of legal proceedings 

26.5 Legal Costs: In the event of any non-payment by the customer for any goods and/or service provided under a contract the supplier shall be entitled to recover from customer all reasonable legal and associated costs incurred in recovery of the outstanding monies from customer.

26.6 Variation: except as set out in these Conditions, no variation of the contract shall be effective unless it is agreed in writing and signed by the supplier.

26.7 Governing Law: the contract shall be governed by and construed in the accordance with English law and any disputes arising shall be subjected to the exclusive jurisdiction of the English court.

REVISED AND ADOPTED JANUARY 2024